FAQ: Data Enrichment
In this article
- What types of data can I bring in from the web?
- Can I bring in multiple product attributes at once?
- When is a data enrichment credit used?
- How many data enrichment credits do I have?
- How do I enrich my product data?
- Why would data enrichment fail?
- Why are there images or attributes missing, and how can I improve this?
- How can I see my bulk job history?
What types of data can I bring in from the web?
- With Describely's data enrichment, you can pull in product images, attributes, and/or technical specifications from across the web OR a specific website domain (if you prefer).
- Learn more about data enrichment here.
Not sure if you need data enrichment? Email us at support@describely.ai, we're happy to help.
Can I bring in multiple product attributes at once?
- Yes! You can search for multiple product attributes at once.
- You can easily enter each attribute name one at a time OR paste in a comma-separated list of multiple attributes.
- After enriching attributes for the first time, you can easily re-use the same attribute list from your previous job.
When is a data enrichment credit used?
- A data enrichment credit is used each time enrichment is successfully run on any given product.
- A data enrichment credit is NOT used if a product enrichment fails. Read more about how to fix this here.
How many data enrichment credits do I have?
If you're looking to purchase more data enrichment credits, this article is for you!
You will see a message in Describely if you try to run data enrichment for more products that you have remaining credits.
If you're ever unsure, head to Account on the left sidebar to view your purchased and remaining credits.
How do I enrich my product data?
If you receive limited product information from manufacturers or suppliers, data enrichment can enhance your sparse data by pulling in detailed information, such as images and attributes, from the web.
Why would data enrichment fail?
If Describely is unable to match your selected fields with high quality, public data, you might see the product(s) data enrichment be unsuccessful.
Note that Describely only uses a data enrichment credit if data is successfully retrieved. Read our tips on how to avoid failed runs by selecting the right search fields in this article.
Tip: Use a Saved Filter to isolate products with a "Failed" enrichment status so you can easily try to re-run the enrichment using higher quality, unique identifiers.
Why are there images or attributes missing, and how can I improve this?
- For successful retrieval, images and attributes MUST match your search parameters (the fields and identifiers you choose to search by) AND be available on public sources (not private supplier portals or pages not indexed by Google, for example).
Attribute names MUST match the language written on public sources. If queries are too long or specific, this can impact the likelihood data will be retrieved.
For example: Entering an attribute as "exact product dimensions" is less likely to retrieve quality results than "dimensions", "length", "width", "height", etc. When in doubt, go broad.
- Some manufacturers or website owners choose to block AI and other third parties from crawling their domains. We can't guarantee data will be retrieved for every product, especially when restricting the search to specific web domains.
Still stuck? Review your search quality score, experiment with different unique, global identifiers like UPC, GTIN, or manufacturer part number (MPN), and/or test a wider search (avoid restricting to specific domains, if possible).
If all else fails, email us at support@describely.ai so we can take a look.
How can I see my bulk job history?
- Open your catalog and click Bulk Jobs on the top right.
- This will open a log of your bulk jobs with their generated fields and current status.
- Use the top filters to view Bulk Data Enrichment jobs only.
- Click on a bulk job to review and approve newly retrieved data.