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      FAQ: Content Generation & Data Enrichment

      Have questions about our generations and data enrichment? You've come to the right place!

      In this article

      What is a generation? 

      How many products can I generate for?

      You can generate an unlimited number of times within 30 days for the products purchased! The 30 days is triggered once you generate for any product for the first time.

      Check out this article to learn more.

      Which products are active for generation?

      Products are "activated" after you've created content for them for the first time or scored them for SEO. You will then have unlimited generations for these products for 30-days!

      • Activated products have a green "infinity" icon on the product image, so you can easily identify them and run additional generations as needed. 
      • You can keep track of how many products are currently activated on the left sidebar.  

        How do I enrich my product data?

        If you receive limited product information from manufacturers or suppliers, data enrichment can enhance your sparse data by pulling in detailed information, such as images and attributes, from the web.

        Learn more here. 

        How many data enrichment credits do I have? 

        If you're looking to purchase more data enrichment credits, this article is for you! 

        You will see a message in Describely if you try to run data enrichment for more products that you have remaining credits.

        Why would data enrichment fail?

        Important: Describely only uses a data enrichment credit if data is successfully retrieved. A credit is not used if enrichment fails.

        If Describely is unable to match your product title and/or SKU with high quality data, you might see the product(s) data enrichment be unsuccessful. 

        If this happens, not to worry! We make it easy to quickly run a web search for these products individually:

        1. Within the data enrichment job, click the failed product's title to be brought to its Product Details page.
        2. On the top right, click the cloud icon to automatically open a Google search for your title and SKU (if available).

        How do I write product descriptions?

        Follow these steps to generate on-brand, SEO friendly product descriptions for multiple products at once. 

        How can I see my bulk job history?

        • Open your catalog and click Bulk Jobs Review on the top right.
        • This will open a log of your bulk jobs with their generated fields and current status. 
        • Use the top toolbar to customize this view to your liking by filtering your bulk jobs, hiding columns, and more. 
        • Click on a bulk job to review and approve newly generated content. Learn more about this process here.

        Need to adjust how much content you see at a time? Try adjusting the toggle density feature on the top right until you find the view that works for you. 

        Why might a bulk generation fail, and how do I fix it?

        • When creating content in bulk, a generation might fail if there is not enough product data to ensure quality content is generated for a particular product.
        • If any product generations are expected to fail, you'll see an alert notifying you of the affected product(s) and how to resolve it with our data enrichment. 
        • When you run a bulk job, products expected to fail will be skipped by default, but you can attempt to process them if you'd like.
        • If you'd prefer to manually enter more product information, click into each product and add more data to the content fields through the Product Details tab. Then, try to re-run bulk on these products. 

        Need more help? Reach out to us at support@describely.ai and we'll take a look!